Shipping policy

Shipping Policy

At Ephemeral Apothecary, every order is prepared with care and intention. Below is everything you need to know about how your items reach you.

Shipping Locations

We proudly ship worldwide.

Processing Time

Orders are typically processed within 3–7 business days. During high-demand periods, processing may take slightly longer.

Delivery Time

Estimated delivery time is 3–7 business days after dispatch, with a maximum timeframe of up to 14 business days, depending on your location and courier conditions.

Shipping Rates

Shipping costs are calculated at checkout based on your location and order size.

From time to time, we offer free shipping promotions, which will be clearly communicated during checkout or promotional periods.

Delays

While we aim to meet all delivery timelines, delays may occasionally occur due to customs, carrier issues, or unforeseen circumstances. We appreciate your patience and understanding.

Order Tracking

Once your order has been shipped, you will receive a tracking number to monitor its journey.

Incorrect Address

Please ensure your shipping details are accurate. We are not responsible for delays or losses resulting from incorrect or incomplete addresses.

Lost or Damaged Packages

If your order arrives damaged or is lost in transit, please contact us promptly so we can assist in resolving the issue.